Job Description
PRIMARY RESPONSIBILITIES:
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Assist in preparation of proposals, memoranda, reports and other correspondence needed for Events.
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Handle phone inquiries in the absence of Director of Events and Events Manager
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Maintain a par stock on supply of updated brochures, flyers and other sales collaterals
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Performs other duties as assigned by Director of Events and Events Manager
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Receive and understand hotel product knowledge and related activities
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Implement all sales action plans related to your market area as outlined in the marketing plan
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Establish and maintain files on major active accounts within your market area.
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Provide feedback to the Director of Event / Event Manager on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in your market area.
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Arrange site inspections of the hotel.
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Disseminate Event Sales related information to other departments as appropriate.
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Attend all post-conference meetings, as required, arranged by the Meeting Services department and assist in the preparation of post-conference reports.
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Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
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Establish and maintain effective employee relations.
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Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
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Maintain professional business confidentiality.
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Carry out any other reasonable duties and responsibilities as assigned
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The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
REPORT LINE & COMMUNICATION
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Reports to Director of Events
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Coordinates with all concerned personnel to ensure that all activities are accomplished.
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Communicates effectively with guest, clients, business partners and staff.
Others
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Continuous learning through own IDP.
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Any other duties as may be assigned by the superior.
Accountabilities
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Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
Company’s Culture
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Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”
CONFIDENTIALITY
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Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
JOB REQUIREMENT
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Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline
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Minimum 3 years of experience in a hotel industry (reservation, front office or food & beverages), preferably in international chain hotels
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Have excellent communication skills in written and spoken English
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Have a positive attitude toward challenges and the drive to excel
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Possesses professional disposition with excellent communication and interpersonal skills