Female Call Center agent required

Job Title: Customer Service Representative / Sales Agent – Female Only

Job Type: Full-Time (Night Shift)
Location: Blue Area, Islamabad
Working Hours: 5:00 PM to 2:00 AM

Job Description:
We are looking for a motivated and customer-oriented Female Customer Service Representative / Sales Agent to join our team for a full-time night shift position at our Blue Area, Islamabad office. The ideal candidate will have prior experience in customer handling and sales, with the ability to convert inquiries into successful sales while maintaining high customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally
• Assist customers with product/service information and close sales
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and ensure customer satisfaction
• Maintain accurate records of customer interactions and sales
• Achieve assigned sales and service targets
• Coordinate with internal teams when required

Requirements:

• Female candidates only
• 1 to 2 years of experience in Customer Service and/or Sales is mandatory
• Minimum Intermediate / Bachelor’s degree preferred
• Strong communication and persuasion skills in English and Urdu
• Good interpersonal and problem-solving abilities
• Basic computer knowledge (MS Office, CRM systems)
• Willingness to work full-time night shift (5:00 PM – 2:00 AM)

Salary:

• PKR 30,000 to 45,000 per month (based on experience)

Benefits:

• Performance-based incentives / commissions
• Professional and supportive work environment
• Career growth opportunities

Job Type: Full-time

Pay: From Rs40,000.00 per month

Work Location: In person