Female Front Desk Receptionist

Grand Millennium Hotel is a leading name in hospitality, known for its luxury, comfort, and exceptional guest service. We are looking for a smart, confident, and customer-oriented Female Front Desk Receptionist to join our professional team and be the welcoming face of our hotel.

Job Responsibilities:

• Greet guests warmly upon arrival and assist with check-in/check-out procedures.
• Handle phone calls, emails, and inquiries in a professional and friendly manner.
• Manage room reservations and maintain guest records accurately.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Handle guest complaints or issues efficiently and politely.
• Maintain a clean and organized front desk area.
• Promote hotel services, facilities, and special offers to guests.

Requirements:

• Excellent verbal and written communication skills in English and Urdu.
• Pleasant personality with strong interpersonal and customer service skills.
• Basic computer skills (MS Office, email handling, reservation software experience is a plus).
• Previous experience in a hotel or customer service role will be an advantage.
• Must be presentable, punctual, and professional at all times.

To Apply:
Contact our Hiring Manager: Mr. Mian Tahir
0324-4921050

Job Type: Full-time

Work Location: In person