Female Receptionist Medical field

We are seeking a Senior Medical Receptionist with a minimum of 5 years of experience in a Derma and Dental Clinic in Dubai. The ideal candidate must be confident, organized, and well-versed in DHA regulations, insurance processes, and clinic administration systems.

You will be the face of the clinic, responsible for delivering a high level of customer care, managing patient appointments, and ensuring smooth coordination between the dermatology and dental departments.

Key Responsibilities:

• Welcome and assist patients in a professional and courteous manner.
• Manage appointment scheduling for dermatology, dental, and aesthetic procedures.
• Register new patients, maintain accurate medical files, and ensure compliance with DHA and NABIDH standards.
• Process insurance verification, e-claims, and approvals through DHA-approved portals.
• Handle phone calls, WhatsApp, and emails efficiently.
• Coordinate patient flow between departments to minimize waiting times.
• Manage billing, payments, and daily cash reports.
• Support the management in preparing documentation for DHA inspections.
• Promote the clinic’s services, packages, and ongoing offers.
• Maintain a clean, organized, and welcoming reception area.

Requirements:

• Minimum 5 years of experience as a Receptionist or Front Desk Executive in a Derma and/or Dental Clinic in Dubai.
• Strong understanding of DHA procedures, Sheryan, NABIDH, and e-claim systems.
• Excellent communication skills in English (Arabic or another language is an advantage).
• Presentable, professional, and customer-service oriented.
• Strong administrative, multitasking, and coordination skills.
• Ability to handle confidential information with discretion.
• Familiar with clinic management and booking software.

Salary & Benefits:

Competitive salary (based on experience)

Medical insurance and standard UAE benefits

6 days/week – 1 day off

Career growth in a leading medical group with a supportive team

Apply by sending your detailed CV and cover letter to team@mcflixagency.com

Job Types: Full-time, Contract
Contract length: 24 months