Female TELESALES & CUSTOMER CARE AGENT

About the Role

Diet Delights is looking for a motivated Telesales Agent to help convert inquiries into meal plan subscriptions. This role is ideal for someone who enjoys talking to customers, following up on leads, and working in a structured sales environment.

You will be responsible for managing assigned leads, maintaining accurate records, and helping clients choose the right meal plan for their needs.

Key Responsibilities

• Contact new and existing leads via phone and WhatsApp
• Explain Diet Delights meal plans clearly and professionally
• Convert inquiries into confirmed subscriptions
• Follow up with interested clients in a timely manner
• Accurately update lead status in the CRM system:
• Interested
• Call Back
• Follow-Up Later
• Not Interested
• Lost (with reason)
• Converted
• Ensure all lead outcomes are clearly recorded
• Meet individual sales targets
• Handle basic customer support tasks such as client requests, complaints, and coordination with internal teams when required

What We’re Looking For

• Previous experience in telesales or customer-facing sales roles
• Good communication skills in English and Arabic
• Organized, responsible, and detail-oriented
• Comfortable working with targets and follow-ups
• Basic CRM or system experience (training provided)

What We Offer

• Fixed salary + commission
• Performance-based incentives
• Supportive team environment
• Training and clear sales processes
• Growth opportunities within the company

Job Type: Full-time

Pay: QAR5,500.00 - QAR7,500.00 per month

Experience:

• Sales: 4 years (Required)

Language:

• Arabic (Required)