Field Service Engineer

Full Spectrum Lab Services from CBRE offers a professionalsuite of services to a variety of clients in the life sciences industry,including those in pharmaceuticals, biotech, medical devices, and genomics, aswell as contract research organizations (CROs) and contract manufacturingorganizations (CMOs).
Our comprehensive range of services includes laboratoryconsulting, real estate services, instrumentation repair and maintenance, fullasset management, and more—covering the entire spectrum of life sciencesfacilities. With expertise across various life sciences categories, CBRE is aleader in managing highly-regulated spaces within the industry.

About the role!
The Field Service Engineer is responsible for theinstallation, repair, preventive maintenance (PM), and qualification (IQ/OQ/PQ)of advanced analytical instruments—including ACQUITY HPLC/UPLC systems—atcustomer sites and in-house.

What you’ll do Perform installation, calibration, repair, and preventive maintenance on Waters ACQUITY HPLC/UPLC, and related analytical instruments (e.g., Agilent, Shimadzu, Thermo, Dionex). Execute IQ/OQ/PQ qualification protocols and maintain compliance with GMP, GLP, and safety standards. Diagnose and troubleshoot operational problems on complex laboratory equipment, including GC, LC, UPLC, and related peripherals (e.g., headspace, autosamplers). Complete detailed service reports and documentation for each service ticket and regulatory submission. Maintain strong customer relationships and identify business opportunities for service growth. Participate in the growth of the region and company by supporting business development initiatives. Travel to various customer locations as required; overnight travel may be necessary.

What you’ll need
High School Diploma, GED, or trade school diploma with 2-3 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Must have appropriate license or certification where required by law. Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. Ability to use existing procedures to solve standard problems. Experience with analyzing information and standard practices to make judgments. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organizational skills with a strong inquisitive mindset. Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations. Experience with Mass Spectrometry & Chromatography (Waters, QDa & ACQUITY Specialist)

Why CBRE? When you join CBRE, you become part of the global leader incommercial real estate services and investment that helps businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact. Our collaborative culture is built on our sharedvalues — respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants.

Applicant AI Use Disclosure We value human interaction to understand each candidate'sunique experience, skills, and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process. Disclaimers: Applicants must be currently authorized to work in the UnitedStates without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Field Service Engineer is $100,000 annually and the maximum salary for the Field Service Engineer position is $130,000 position is annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).