Qureos

FIND_THE_RIGHTJOB.

Field Services Engineer

Dubai, United Arab Emirates

What You Will Do

  • To troubleshoot company products and provide technical support to internal and external customers.
  • To undertake the servicing, repairing and preventive maintenance. of company products to the required standards ensuring all related procedures are followed.
  • To undertake the testing of company products and provide fully completed test and service reports.
  • To perform installation, setup and upgrades on company products as required.
  • To fulfill Service Contracts with planned Preventive Maintenance visits.
  • To ensure timely follow-up on all tickets / work orders.
  • To work with the appropriate support functions as well as the customers to schedule customer visits.
  • To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.

What You Will Need

Required:

  • Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)
  • Fluency in both spoken and written (technical and medical) English
  • Min 1 year of relevant experience
  • Strong technical and analytical skills
  • Strong communication skills
  • Computer skills / literacy

Preferred:

  • Basic IP Networking knowledge
  • Arabic language

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