Field Services Tech Analyst

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

The Field Technology Support (FTS) Analyst is an entry level position on the Field Technology Support team which is responsible for all end user technology assets with which the employees interface. The FTS Analyst may be required to be 100% on-site and could support one or more locations. The FTS Analyst will work in either a configuration or deployment capacity. The FTS Analyst and all roles in the FTS team serve as the face of IT Support and as such much have a pleasant demeanor and enjoy working directly with others.

Responsibilities

• Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations.
• Documents and reports on work done.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No Experience

Preferred Requirements

Education

• Bachelor's Degree

Experience

• <2 years

Supervisor Experience

• No Experience

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

• Not all benefits apply to all jobs