Field Support Specialist

Role Overview:

We are looking for a motivated and detail-oriented professional to support our merchant partnerships and drive customer acquisition through on-ground activities. This role plays a key part in strengthening merchant relationships, enhancing brand visibility, and ensuring a seamless experience across all touchpoints.

Key Responsibilities:

• Drive customer acquisition through merchant partnerships and generated leads.


• Execute offline marketing activities, including in-store branding, stickers, and table tents to enhance Halan’s visibility.


• Conduct training sessions for merchants to ensure proper understanding and activation of products and services.


• Maintain consistent brand presence across all assigned merchant locations.


• Act as the main point of contact for merchants, ensuring smooth transactions and resolving any issues promptly.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field is required.


• Strong written and verbal communication skills.


• 0–1 years of experience in sales, support, or a related field.


• Proactive, detail-oriented, and eager to learn in a fast-paced environment.