Ontime Group is seeking a bilingual Filipino/Arabic Receptionist to join our Aesthetic and Longevity Clinic located in Jumeirah. This role requires a warm and professional individual who can effectively communicate with our diverse clientele while providing excellent front-desk support and customer service.
Responsibilities
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Greet and welcome clients in a friendly and professional manner
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Manage incoming calls, schedule appointments, and maintain the clinic's calendar efficiently
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Provide detailed information about aesthetic and longevity services offered at the clinic
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Assist clients with check-in and check-out, ensuring all necessary documentation is completed
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Maintain cleanliness and organization of the reception and waiting areas
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Handle billing, payment processing, and insurance verification where applicable
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Coordinate with clinical staff to ensure smooth patient flow and excellent service delivery
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Respond promptly and professionally to client inquiries and feedback
Requirements
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Previous experience as a Receptionist in an aesthetic clinic or similar healthcare setting
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Strong communication and interpersonal skills
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Excellent customer service skills with a warm and approachable demeanor
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Proficient with appointment scheduling and clinic management software
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Good organizational skills and attention to detail
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Ability to multitask and work efficiently in a fast-paced environment
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Professional appearance and attitude
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Fluency in English is an advantage
Benefits
Salary + Benefits