Final Expense Closer-Verifier

About the Role:

We are looking for experienced and results-driven Final Expense Verifiers and Closers to join our on-site BPO team. The ideal candidates will have prior experience in final expense life insurance campaigns and possess excellent communication, negotiation, and closing skills. You will play a key role in verifying qualified leads and converting them into successful policy sales while maintaining compliance and professionalism.

Key Responsibilities:

For Final Expense Verifiers (Mid-Level):

• Engage with potential clients over outbound or inbound calls to verify interest and eligibility for final expense insurance plans.
• Confirm client details and gather necessary information to qualify leads for the sales closing team.
• Maintain accurate and complete records of verified leads in the CRM.
• Ensure compliance with company and campaign-specific scripts, guidelines, and quality standards.
• Coordinate with the closing team to ensure smooth lead handover.
• Meet daily and weekly verification targets.

For Closers:

• Conduct final presentations with qualified prospects to close final expense insurance sales.
• Explain policy benefits, coverage options, and pricing clearly and effectively.
• Handle client objections with confidence and professionalism.
• Ensure all sales meet compliance, disclosure, and documentation requirements.
• Follow up with clients as needed to finalize the sale and ensure satisfaction.
• Work collaboratively with verifiers and management to optimize conversion ratios.

Required Qualifications & Skills:

• Minimum 1–2 years of experience in Final Expense Insurance or related BPO sales campaigns (U.S. market preferred).
• Strong verbal communication skills with a neutral or U.S. accent.
• Proven ability to verify, qualify, and close insurance or financial product leads.
• Knowledge of insurance compliance protocols and telesales best practices.
• Goal-oriented, disciplined, and team-focused attitude.
• Basic computer proficiency (CRM systems, Google Sheets, call tools, etc.).

What We Offer:

• Competitive base salary plus attractive commissions and performance incentives.
• On-site professional working environment.
• Regular performance-based bonuses and career growth opportunities.
• Training and support from industry professionals.

Schedule:

• Night Shift (U.S. Hours)