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Monitor receivable aging reports, review customer SOAs, and perform follow-ups via various channels (email, calls, WhatsApp) to ensure timely collections.
Resolve reconciliation issues raised by Exhibitors and support the Global Solutions team in accurate payment tagging to keep SOAs updated.
Identify and escalate issues with slow-paying or non-responsive customers to the Business Unit management.
Escalate slow-paying or non-responsive customers to the Business Unit management team for further action.
Handle additional tasks as assigned, demonstrating flexibility and initiative.
Strong verbal and written communication skills are essential for ongoing interaction with Exhibitors and internal teams, including senior management.
Experience in receivables is preferred; understanding the cinema industry is an added advantage. Must be highly accurate and detail-oriented in managing large data sets.
Ability to work independently with minimal supervision, multitask effectively, and manage time well under pressure.
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