This position is open to Saudi nationals only
Key Responsibilities
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Review customer credit history and perform credit evaluations prior to order release
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Assess creditworthiness of new customers and recommend appropriate credit limits and payment terms
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Open and maintain customer accounts in the system, ensuring all documentation and approvals are completed
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Conduct periodic credit reviews for existing customers (every 6 months or as required)
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Monitor collections performance and ensure achievement of monthly targets
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Follow up on overdue accounts and support collection efforts
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Visit customers when necessary for reconciliation, credit evaluation, and collection support
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Ensure regular balance confirmations and maintain accurate account reconciliations
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Prepare and share weekly aging reports and monthly Statements of Account (SOA)
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Coordinate with external collection agencies on overdue accounts
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Review and process credit notes in alignment with Sales and Finance teams
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Ensure proper clearance of sales representatives in relation to collections and documentation
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Collaborate with Sales, Customer Service, and Supply Chain to resolve disputes and unblock orders
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Lead and supervise the credit team, assign portfolios, and monitor daily performance
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Ensure adherence to company credit policies, internal controls, and approval authorities
Requirements
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Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
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5–7 years of experience in credit control or accounts receivable
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Minimum 2 years in a supervisory or team leadership role
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Experience in lubricant, FMCG, automotive, or distribution sectors is preferred
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Strong understanding of credit risk assessment, aging analysis, and collection processes
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Proficiency in ERP systems (e.g., Oracle or SAP) and advanced Excel skills
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Strong communication skills in English; Arabic is a plus
Key Skills
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Credit evaluation & risk management
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Collections & receivables management
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Customer account reconciliation
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Team leadership & performance management
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Negotiation & communication skills
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Reporting & data analysis
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ERP systems & Excel proficiency
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Problem-solving & attention to detail
KPIs
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Collection performance vs. target
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Reduction in overdue balances
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Improvement in Days Sales Outstanding (DSO)
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Accuracy and timeliness of aging reports
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Completion rate of credit reviews
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Order release turnaround time
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Number of unresolved disputes
Work Environment
This role requires close collaboration with cross-functional teams including Sales, Finance, Customer Service, and Supply Chain. The position plays a critical role in balancing risk control with commercial support to drive sustainable growth, particularly within the lubricant sector.