Financial Case Manager / Representative Payee

Essential Job Functions:

• Manage consumers’ budgets. This includes assuring that basic needs are met (food and shelter) through timely payment of bills. Establish a budget for each individual that meets his/her needs. Ensure payment to creditors based on the individual’s ability to pay.
• Manage the computer program to ensure a daily balance of the Representative Payee Account.
• Manage consumer files with current and accurate information in regards to rent verifications, release of information, and other debits.
• Provide Social Security with annual (as requested) reporting of consumers’ accounts.
• Provide effective communication to consumers, case managers and other service providers.
• Process, collate and mail out consumer notices, checks, bus passes.
• Contact Social Security and State for medical cards, maintain copies and distribute to consumers
• Contact utility/telephone companies for service hookup and billing questions.
• Coordinate with landlords consumer moves, leases, and follow up with rent verification forms.
• Follow up on checks that have not cleared.

Non-Essential Job Functions:

Assist in agency mailings as needed.

Perform all other job duties assigned.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• How do you build consumer relationships?
• How do you deal with high-stress or high-pressure situations?
• How do you handle challenging consumers?
• What are the most important things you look for in a position?
• Explain "work ethic" and describe yours.

Work Location: In person