Financial Operations Manager

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of General Services, Facility Maintenance Division is responsible for maintaining, repairing, and improving over 250 City of Norfolk facilities including City Hall, the Public Safety Building, Consolidated Courts, cultural and entertainment venues such as Scope Arena, Chrysler Hall, the Virginia Zoo, and Nauticus, as well as police and fire stations, recreation centers, and other municipal buildings.

Our team of dedicated trades, administrative, and financial professionals works together to ensure city facilities are safe, reliable, and responsive to the needs of residents, employees, and visitors. The Division values collaboration, innovation, and professionalism — and is continually working to improve the efficiency and effectiveness of its operations through data-driven decision-making, preventive maintenance programs, and sound fiscal management.

The Financial Operations Manager plays a pivotal role in the strategic and day-to-day financial operations of Facility Maintenance. This position oversees all financial functions supporting multiple locations — including Dana Street headquarters, the Central Energy Plant, and field operations at SevenVenues, the Virginia Zoo, and Nauticus.

The Financial Operations Manager leads a team of Contract Administrators, Storekeepers, and Administrative Specialists, ensuring accurate accounting, timely procurement, and compliance with City and State purchasing policies. This position serves as the department’s financial strategist — responsible for budgeting, forecasting, cost control, and optimizing resource allocation across a large and diverse portfolio of city facilities.

We are seeking a results-driven, analytical professional who thrives in a fast-paced municipal environment, can navigate complex processes, and works collaboratively to improve efficiency and accountability. The ideal candidate will bring strong leadership, attention to detail, and the ability to develop actionable insights from financial data.

Essential Functions

Financial Leadership & Oversight

• Directs all financial operations for Facility Maintenance, including budget preparation, forecasting, procurement, accounts payable/receivable, and reporting.
• Ensures compliance with the Virginia Public Procurement Act (VPPA) and City of Norfolk purchasing policies.
• Works closely with City Finance and General Services to ensure expenditures align with approved budgets and strategic priorities.
  

• Prepares, monitors, and adjusts multi-million-dollar operational and capital improvement budgets.
• Provides ongoing financial reporting and variance analysis to the Facility Maintenance Manager and Bureau leadership.
• Develops long-term forecasts and recommendations for resource allocation and cost-saving initiatives.
  

• Oversees all departmental contracts, ensuring deliverables are met, invoices are verified, and performance aligns with contractual obligations.
• Collaborates with Contract Administrators to maintain tracking systems and ensure timely renewals and closeouts.
• Reviews purchase requests, verifies funding availability, and confirms scope accuracy prior to approval.
  

• Supervises Storekeepers and purchasing support staff to ensure efficient procurement and accurate inventory management.
• Works to enhance internal processes, reduce order times, and leverage vendor relationships for better pricing and service.
• Encourages increased utilization of the City’s in-house trades before outsourcing work to external contractors.
  

• Oversees proper use of Asset Essentials (work order system) and AFMS (financial system) for accurate reporting and accountability.
• Identifies inefficiencies in existing workflows and recommends improvements to strengthen internal controls.
• Leads initiatives to integrate data across systems for improved performance analysis and transparency.
  

• Provides training and mentorship to administrative and financial staff on city policies, procurement processes, and reporting tools.
• Fosters a collaborative work environment focused on teamwork, accountability, and continuous improvement.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Required:

• Three years of experience in financial operations.

• Five years’ experience in financial operations.
• Three years of experience preparing and monitoring multi-line budgets and overseeing accounts payable functions.

Additional Information & Requirements

• Valid Driver's License strongly preferred.

• Monday-Friday, 7:00am-3:30pm
• This position is designated as Essential and will be required to report to work during City closures due to inclement weather and other emergencies.