Fitness Program & Client Relations Admin

Female-Only Fitness Program & Client Relations Admin
Location: The Pearl, Lusail & Ain Khalid Gate (Rotational Basis)
Job Type: Full-Time | Salary: QAR 3,000/month (All-Inclusive)

About Fitness Factory
Fitness Factory is a dynamic fitness and recreation center offering programs for all ages, from youth to adult fitness and specialized training. We are looking for a proactive and customer-focused Admin & Customer Service Representative to join our team.

Your Role
As our new Admin & Customer Service Representative, you’ll be the first point of contact for clients, guiding them from inquiry to enrollment — and beyond. Expect a fast-paced, dynamic environment where your positive energy and people skills will shine.

Key Responsibilities

• Provide top-notch customer support via phone and WhatsApp
• Convert leads into memberships with confident, friendly communication
• Handle billing, payment tracking, and fee collections
• Organize scheduling, program registrations, and client databases
• Rotate between facilities as needed for on-site support

What We’re Looking For

• 2+ years of experience in customer service or sales
• Clear communicator — especially via WhatsApp and phone
• Experience with billing & financial follow-up (a plus!)
• Strong multitasking and organizational skills
• A flexible, team-first attitude
• Bonus: A personal passion for fitness and wellness

What We Offer

• All-inclusive monthly salary: QAR 3,000
• A welcoming, energetic team environment
• Chance to grow with a fast-expanding fitness brand
• Work in beautiful locations across Doha

Must Be Able To:

• Reliably commute or relocate to Doha before starting work
• Work across The Pearl, Lusail & Ain Khalid Gate as needed

Ready to bring energy, organization, and motivation to our clients and team?

Apply Now and be part of the Fitness Factory movement!

Job Types: Full-time, Permanent

Pay: QAR3,000.00 - QAR3,300.00 per month

Experience:

• Client conversion: 1 year (Required)
• Sales and customer Care: 1 year (Required)