Fleet Manager

Job Purpose:

The Fleet Manager is responsible for developing, managing, and optimizing the 3PL (third-party logistics) partner network across Bahrain. This role ensures operational scalability, strong partner relationships, and high compliance standards to support reliable and efficient delivery services.

Key Responsibilities:

3PL Partner Development & Expansion

• Develop and expand the 3PL partner network in line with demand in each city within Kuwait, ensuring scalability and reliable delivery services.

Partner Training & Operational Support

• Enhance partners' operational capabilities through comprehensive training programs and effective communication, ensuring a thorough understanding of company rules, strategies, and performance expectations.

Relationship Building & Management

• Build and maintain strong, productive relationships with 3PL partners, fostering alignment with company goals and ensuring consistent operational efficiency across Bahrain.

Compliance Monitoring

• Ensure 100% compliance of all 3PL partners and their riders with local and operational regulatory requirements.

Process Optimization & Collaboration

• Work closely with product and operations teams to optimize processes, products, and tools used by 3PL partners, ensuring they are efficient and aligned with business needs.

Incentive & Penalty Management

• Collaborate with the operations team to design and implement reward and penalty systems to drive partner performance, improve user experience, and achieve business goals such as hiring targets.

Achieving Business Targets

• Take ownership of the success of assigned partners and regions, ensuring goals related to rider recruitment, operations, management, and user experience are consistently met.

Elimination of Underperforming Partners

• Oversee the process of removing underperforming partners who fail to meet operational or compliance standards, while providing clear feedback and maintaining alignment with business objectives.

Additional Tasks

• Perform any other responsibilities or projects assigned by the manager to support departmental and organizational success.

At Keeta , we foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact.