Fleet Operations Manager (CAR RENTAL & LEASING)

DUTIES AND RESPONSIBILITIES:

• Manage daily operations of the car rental and leasing business, ensuring efficiency, profitability, and adherence to standards.
• Oversee fleet management activities including procurement, registration, insurance, maintenance, utilization, and disposal.
• Lead, train, and motivate a diverse team of rental agents, fleet supervisors, and warehouse officers to deliver outstanding service.
• Develop and implement cost-control strategies to achieve revenue targets.
• Establish, monitor, and optimize operational systems and replacement strategies for maximum efficiency.
• Develop and maintain relationships with corporate clients, service providers, car dealers, and insurance partners .
• Prepare operational reports and KPIs for senior management to guide strategic decisions.
• Ensure compliance with local regulations, safety standards, and insurance policies .
• Supervise performance evaluation, identify training needs, and encourage staff development.
• Oversee budgeting, planning, and auditing processes to support sustainable growth.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
• 10+ years of experience in car rental operations, fleet management, or automotive industry, including at least 5 years in a managerial role .
• Proven leadership experience in managing teams within a fast-paced service environment .
• Strong commercial acumen with solid understanding of fleet utilization, pricing, and customer service practices.
• Bilingual proficiency: Fluency in English (required) ; Arabic is an added advantage.