Flight School Receptionist/Dispatcher

Looking for a part time, Friday, Saturday and Sunday Flight School Receptionist/Dispatcher.

Under general supervision, the Front Desk Receptionist/Flight Dispatcher acts as the central hub of operations. They manage the front desk, schedule instructors and aircraft and coordinate with maintenance. They ensure the smooth daily operations by checking pilots in/out, and invoicing students. This role requires excellent customer service, multitasking and basic computer skills in a fast paced aviation environment. Other duties as assigned.

Key Responsibilities

• Scheduling and Dispatching: Managing the master schedule for aircraft, simulators, and instructors using flight scheduling software.
• Customer Service: Greeting customers, answering phones, providing information to prospective students and handling billing and payments.
• Operational Support: Checking aircraft in and out, tracking flights, ensuring safety compliance for solo flights, and communicating with maintenance staff.
• Administrative Duties: Maintaining accurate pilot records, updating flight logs, and managing office inventory

Required Skills and Qualifications:

• Communication Skills: Strong verbal and written skills, with a welcoming demeanor for visitors and students
• Multitasking: Ability to manage phones, in-person inquiries, and radio traffic simultaneously.
• Technical Proficiency: Competence in basic computer applications and quick learning of specialized flight scheduling software.
• Attention to Detail: Accuracy in tracking maintenance and pilot documentation.
• Flexibility: Willingness to work weekends, mornings or evenings as needed.

Work Environment:

• Fast-paced: The role is often described as the "heart" of the school, requiring quick thinking and calm under pressure.
• Ohysical: Involves sitting and standing for long periods, with potential for aiding in small aircraft movement or fueling and oil checks.

Note: No specific aviation experience is required as training will be provided but is encouraged.

Pay: From $15.00 per hour

Work Location: In person