Job Summary:
VS Hospitals is looking for a Floor Executive to manage day-to-day operations on a hospital floor. The ideal candidate will coordinate between patients, staff, and administration to ensure smooth functioning and excellent patient experience.
Roles & Responsibilities:
- Greet and assist patients and visitors, guiding them to appropriate departments.
- Coordinate patient appointments and ensure smooth patient flow on the floor.
- Support doctors, nurses, and staff with operational requirements.
- Maintain cleanliness, safety, and proper functioning of hospital equipment and supplies.
- Monitor and assist staff attendance, shifts, and adherence to SOPs.
- Resolve patient queries and complaints promptly, ensuring a patient-friendly environment.
- Maintain accurate records of patient visits, incidents, and daily floor activities.
- Prepare reports for hospital management as required.
- Promote hospital services and maintain high-quality service standards.
Skills & Competencies:
- Good communication and interpersonal skills.
- Customer service-oriented and patient-focused.
- Basic computer skills (MS Office, Hospital Management Software).
- Ability to multitask and work in a fast-paced hospital environment.
- Problem-solving attitude and proactive approach.
Job Type: Full-time
Work Location: In person