Floor Manager

• Ensure to reduce patient evaluation time and avoid unnecessary delays.
• Attend to patient grievances and resolve the problems then & there.
• Ensure patient care executives talk respectfully to patients.
• Be a link between the patient’s attendants and the hospital.
• Process management of Appointments, Registration, Billing, Payments, and Files making Appointments maintenance, and reminders to patients and the doctor.
• Software entries Management at the Registration
• Ensure that the patients/attendants are kept comfortable at all times and ensure their requirements are met as laid down in hospital rules.
• Direct patients opting for treatments on special packages to the designated area/block or in the right category of rooms as required by them.

• Check whether all the staff in his/her working area has reported on their respective duties, If not, contact their respective supervisors and ask for replacement/reliever

( staff like nurses, PCAs/PCEs, security, and housekeeping services, etc. )

• To assist the HR department.

Housekeeping and Maintenance Responsibilities

• Checks the cleanliness at the front office and Wards Checks the flowers/ candy etc on the Desk Checks the newspaper in the waiting area
• Follow up with Maintenance Department, Housekeeping, and security for services required. Escalate issues to HR Manager and General Manager – Operations for unresolved matters

Reports

• OPD Statistics

• OPD Register
• Telephone usage report
• Doctor wise OPD report
• Stock report
• Referral report
• Cash report

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Application Question(s):

• Male Candidate required

Education:

• Bachelor's (Required)

Experience:

• Total: 4 years (Required)
• Hospital: 2 years (Required)

Work Location: In person