Floor Supervisor

Position Summary:

As a Floor Supervisor, you will oversee daily FOH operations across both the restaurant and bakery, ensuring exceptional guest experiences and team performance. This role combines operational leadership with hands-on guest service such as leading opening, midday, and closing procedures, setting the tone for the day, and transitioning into a host role during peak hours. You’ll serve as the face of hospitality, supporting seating flow, guest communication, and coordination with management, while maintaining the high standards and energy that define the Hellas experience.

About Us:

Hellas Bakery & Pita is a family-owned and operated landmark located in the heart of Tarpon Springs, Florida. For over 50 years, we’ve proudly served authentic Greek pastries, breads, and meals to locals and visitors alike. Our team is passionate about hospitality, tradition, and delivering top-quality food and service. At Hellas, we foster a warm, team-oriented environment where both our guests and employees feel like family.

What You Will Do:

• Set the tone each day by leading opening, midday, and closing routines.
• Greet guests warmly and ensure every experience feels authentic and valued.
• Oversee the dining room, host stand, bar, and bakery areas for cleanliness, flow, and presentation.
• Lead pre-shift meetings, deliver real-time coaching, and train the team on continuous development and service standards.
• Serve as the host during peak hours; managing seating rotation, waitlist accuracy, and large-party coordination through SevenRooms.
• Communicate clear wait times and ensure a smooth guest flow between the host stand, bakery, and dining room.
• Handle administrative duties such as but not limited to cash handling, server checkouts, daily reporting, and assisting with scheduling or feedback.
• Maintain health, safety, and food-handling standards across all FOH areas.
• Lead by example by arriving on time, in full uniform, ready to bring positive energy to every shift.

Key Qualifications:

• 1 year in a supervisory role. with 2+ years of high-volume host experience,
• Calm, organized, and confident under pressure.
• Skilled communicator and natural problem solver.
• Familiar with POS systems like Aloha, Toast, or SevenRooms.
• Flexible availability (nights, weekends, holidays).

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Must be able to stand for extended periods.
• Must be able to lift or move 25–50 lbs. as needed.
• Visual requirements include close, peripheral, and focused vision.

The Benefits of working at Hellas include:

• Pay is hourly based on previous experience
• Discounted shift meal
• Health insurance with a large employer contribution (FT)
• Vision, dental, life, short term and long-term disability and accident insurance also available
• Pet insurance and Pet discount programs (FT and PT)
• Health reward program included with the medical
• Financial Fitness program to help you stay on top of your financial goals.
• Employee Assistance program to help with work and life issues.
• Growth Opportunities for those who want to further their career.
• Great staff!
Team oriented.

Disclaimer

This job description is not intended to be an exhaustive list of all responsibilities or duties. Employees may be asked to perform additional tasks as needed. All duties listed are essential and may be modified to reasonably accommodate individuals with disabilities.

EEO & ADA Compliance:

Hellas Bakery & Pita is an Equal Opportunity Employer (EEO) committed to a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic. In accordance with the Americans with Disabilities Act (ADA) and the Florida Civil Rights Act (FCRA), we provide reasonable accommodations during the hiring process. To request an accommodation, contact Human Resources at (727) 934-8400 or hellasemployment@gmail.com.

E-Verify Notice:

Hellas Restaurant & Bakery is a participant in the E-Verify Program. As required by law, we use E-Verify to confirm the identity and employment eligibility of all new hires. For more information about E-Verify, please visit www.e-verify.gov.