We are looking for a dynamic and experienced Food & Beverage Captain to lead front-of-house operations within a prestigious luxury hotel environment in Qatar. The ideal candidate will have a proven track record of delivering exceptional guest service, supervising high-performing teams, and maintaining the highest standards of food and beverage service.
Key Responsibilities:
- Supervise and coordinate daily front-of-house service operations.
- Ensure guest satisfaction through timely, courteous, and efficient service.
- Assist in managing staff schedules, section assignments, and floor operations during service.
- Guide and support service staff, maintaining grooming, hygiene, and service standards.
- Communicate effectively with kitchen and bar teams to ensure smooth coordination.
- Train and onboard new team members in service procedures and brand expectations.
- Address guest concerns and requests professionally, escalating when necessary.
- Maintain the cleanliness and readiness of dining areas, ensuring proper table setup.
- Monitor inventory of service-related supplies and report any shortages.
- Ensure compliance with health, safety, and sanitation regulations.
- Contribute to revenue growth through effective upselling and guest engagement.
Qualifications:
- High school diploma or any F&B-related certifications are advantageous
- 2–3 years of experience in Food & Beverage operations within the luxury hotel industry, with at least 1 year in a Captain or supervisory role (required).
- Strong leadership and team coordination skills.
- Excellent communication and customer service abilities.
- Detail-oriented with a professional and proactive mindset.
- Fluent in English; additional languages such as Arabic or Russian are an advantage.
- Willingness to work flexible hours, including weekends and public holidays.
Benefits:
- Attractive salary package
- Company-provided accommodation, meals, and transportation
- Opportunities for career development in an international environment
Job Types: Full-time, Permanent
Pay: QAR2,000.00 per month
Education:
- High school or equivalent (Preferred)
Experience:
- F&B Captain: 2 years (Required)
Language:
- English / Arabic / Russian (Preferred)
Location: