About the Role / Brief Description:
The position reports to the Head of Fraud Risk Management.
We are seeking a highly skilled and experienced Fraud & Risk Analyst to join our team. The candidate must have experience in Fraud Risk areas and shall possess an analytical mindset to identify and mitigate fraudulent activities The ideal candidate will have to monitor transactions, processes and activities for fraud prevention purpose, to detect suspicious patterns and transactions or behavior though data analysis, and investigate potential fraud cases.
Excellent communication and presentation skills are essential for this role.
Key
Responsibilities
:
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Monitor and analyze transactions and activities to detect suspicious behavior and potential fraud.
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Support to develop and to implement fraud detection strategies and their processes.
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Conduct thorough investigations of suspected fraud cases and document findings.
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Collaborate with cross-functional teams to enhance fraud prevention measures.
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Prepare detailed reports and presentations on fraud trends and investigation outcomes.
Team Collaboration:
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Work closely with other departments, including IT, Finance, and Operations, to ensure comprehensive fraud detection and prevention.
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Participate in regular team meetings to discuss ongoing cases and share insights.
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Provide training and support to team members on fraud awareness, detection techniques.
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Foster a collaborative environment to continuously improve fraud prevention strategies.
Skills Required:
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Ability to monitor transactions, processes, and activities for fraud prevention purpose.
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Ability to detect suspicious patterns and transactions or behavior though data analysis.
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Ability to investigate potential fraud cases.
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Proficiency in data analysis; programming would be a plus.
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Ability to develop and implement effective fraud detection techniques.
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Experience in the insurance industry.
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Strong analytical skills, attention to detail.
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Results oriented.
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Written and verbal communication skills in English.
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Robust systems and database skills
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Robust Excel skills, Power BI.
Soft Skills
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Strong interpersonal skills and the ability to build relationships with team members and stakeholders.
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Excellent critical thinking, problem solving and decision-making abilities.
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High level of adaptability and flexibility in a fast-paced environment.
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Strong organizational and time management skills.
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Ability to handle sensitive information with confidentiality and professionalism.
Education & Qualifications:
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Proven experience as a Fraud & Risk Analyst or in a similar role.
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Proven experience in Insurance industry.
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Bachelor's degree in Finance, Accounting, Computer Science, or a related field.
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Strong analytical skills with the ability to interpret complex data.
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Proficiency in using analytical tools and software (e.g., SQL, Excel, SAS, Power BI, coding programs).
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Excellent communication and presentation skills.
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Ability to work independently and as part of a team.
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High level of integrity and attention to detail.
Preferred Qualifications:
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Knowledge of regulatory requirements related to fraud prevention.
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Programming, database management and trends analysis.
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Experience with fraud detection systems and software is a plus.
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Certification in fraud examination (e.g., CFE) is optional.