Fraud Practice Lead

We are seeking a highly skilled and experienced Fraud Management expert with a strong background of both business & technical to play a crucial role in leading the implementations of advanced technology products of fraud prevention for banking/telecom/insurance clients.

Roles & Responsibilities:

• Create a robust framework for managing the delivery of implementation projects.
• Lead client implementation and oversee project assignments, capacity planning, profitability, and delivery governance.
• Lead proposal drafting, requirement gathering, Solution designing & Implementation.
• Ensure control over product implementation schedule, effort, and risk mitigation.
• Identify and address project risks, providing recommendations for risk avoidance.
• Communicate effectively with clients to identify needs and propose business solutions.
• Drive process improvements and the development of policies, procedures, and tools to support delivery.
• Responsible for fraud prevention implementation projects across regions.
• Manage the implementation team and execute delivery process.
• Excellent Resource planning & up skilling.
• Excellent planning & execution of project delivery under high pressure
• Ability to manage project scope and client expectations.
• Continuous follow-through on assignments and issue resolution.
• Solution led thinking particularly in Fraud Management and passion to execute.
• Collaborate with other business leaders to set strategic plans and maintain strong relationships with various stakeholders.
• Comfortably pitch to enterprise C-level executives and Conduct solution demos.
• Assist in pre-sales processes, including RFPs, RFIs, POCs, and demos.

Requirements:

• Minimum bachelor s degree in business, Finance, Computer Science, or a related field. Master s degree will be a plus.
• 10+ years of experience in implementing fraud prevention products, preferably in the banking/telecom/insurance industries.
• Strong leadership and team management skills. At least a 5+ years of team management experience.
• Proven functional expertise as a fraud prevention subject matter expert.
• Knowledge of diverse fraud management solutions will be an advantage.
• Strong background in technology, including applications, data, cloud, and security.
• Good understanding of requirements gathering, solution designing and product implementation lifecycle processes.
• Exceptional operational, project management, and process management skills.
• Excellent communication, presentation, and negotiation skills.
• Strong problem-solving, analytical, time management, planning skills, and the ability to excel in a fast-paced environment while delivering high-quality work.
• Willingness to adapt to a changing and growing environment.
• Readiness to travel as per project requirements.
• SAS Programming (Base SAS Certification) is a plus.
• Working experience on SAS Solutions (SFM, SAS VI, SAS VA, SAS ID) is a Plus.
• ITIL certification is a plus.
• CFE certification is a plus.