Freight Forwarding Sales Executive..

This is a full-time Freight Forwarding Sales Executive role at EGXPRESS Licensee of Federal Express FedEX

Responsibilities:

• Utilize internal and external tools to negotiate shipping freight rates with Carriers or Airlines.
• Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.
• Expand and cultivate the Company’s carrier and agent network while developing new partner relationships.
• Generate new business leads through identifying and properly qualifying business opportunities.
• Provide customer quotations with a systematic follow up system.
• Prepare daily sales report and Quarterly business plan.
• Identify new opportunities and attract new customer.
• Maintain regular contact with existing clients to determine their daily and weekly shipping needs.
• Provide responsive customer service and resolving client issues quickly and efficiently.
• Ensure that all clients freight loads are shipped on time.
• Follow up on client referrals.
• Work closely with operations and C.S team smooth and efficient customer care.
• Develop a database of prospective clients, as well as Account Management to retain and grow the existing client base.
• Ensure commercial visits have been done to generate business.
• Create and follow up pipeline reporting on CRM
• Ensure quality of operations and customer satisfaction.

Qualifications, Skills and Experience:

• Bachelor educational degree (Preferable Logistics field or equivalent)
• A minimum of 2 years working experience in the field of Logistics & Freight Forwarding operations, regulations, and documentation.
• Must have in-depth knowledge about the market and freight forwarding industry.
• Excellent English Language both written and spoken.
• V. Good in Microsoft Office Programs: Excel, Power Point, Word, Outlook