Freight Specialist

Title: Freight broker

Shift- 5:30pm to 2:30am

Monday to Friday

Location- Quark atrium, Phase 8B, sector 74, Mohali

Must have minimum 6 months of experience in USA freight brokerage.

Key Responsibilities:

Freight Coordination: Act as the main liaison between shippers and carriers, coordinating the logistics of moving goods from origin to destination.

Carrier Network Management: Develop and maintain a strong network of reliable carriers. Negotiate rates and ensure available capacity to meet customer requirements.

Customer Interaction: Provide excellent customer service by managing client expectations, answering inquiries, and resolving issues promptly.

Negotiation: Negotiate freight rates, terms, and conditions with carriers and customers to ensure competitive pricing and effective solutions.

Problem Solving: Handle any issues that arise during transit, including delays, damages, or claims, ensuring resolution and customer satisfaction.

Compliance & Documentation: Ensure all shipments comply with regulations and maintain accurate documentation of transactions, invoices, and customer interactions.

Market Research: Stay updated on industry trends, rates, and competitor activities to adjust strategies and maintain competitive pricing.

Sales Support: Assist with the generation of new business through client outreach, referrals, and the development of long-term relationships.

Tracking & Reporting: Monitor the status of shipments and provide updates to clients as needed. Track key performance metrics and report on freight activity

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹60,000.00 per month

Work Location: In person