Front Desk Administrative Assistant (Bilingual Only)

STARS Academy is seeking a highly organized and professional Front Desk Administrative Assistant to serve as the first point of contact for our patients and families. This role is critical to the daily flow of our clinic and sets the tone for the entire client experience.

The ideal candidate is fluent in both English and Spanish, communicates clearly and confidently, and thrives in a fast-paced, structured environment. You will manage front desk operations while ensuring every patient and family feels welcomed, informed, and supported.

Key Responsibilities:

• Greet patients and families with professionalism and warmth
• Answer and manage incoming phone calls, route messages, and provide accurate information
• Assist with patient intake, screening, and front desk documentation
• Maintain a clean, organized, and efficient front office environment
• Perform data entry and manage basic administrative tasks using internal systems
• Support daily clinic operations and assist team members as needed

Required Skills and Qualifications:

• Fluent bilingual communication (English/Spanish) – required
• Strong customer service and interpersonal skills
• Clear, professional verbal and written communication
• Basic computer proficiency (word processing, data entry, spreadsheets, internal systems)
• Ability to multitask and stay organized in a busy environment
• Reliable, punctual, and detail-oriented

Preferred Traits:

• Comfortable handling sensitive information with professionalism
• Able to stay calm and solution-focused under pressure
• Takes initiative and follows through on tasks

Requirements:

• High school diploma or GED
• Ability to pass a pre-employment drug screen

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person