Front Desk Administrator

Job Summary
The Front Desk Administrator is responsible for administration of the operations of the Potter Park Zoological Society. This includes providing customer service to zoo guests at the membership desk, assisting Society staff with day-to-day functions, and maintaining general office operations. Hours vary by season.

Responsibilities

• Assist guests via phone, email and in person with purchasing memberships, enrolling in education programs, payments for programs, and general questions
• Pull VSI reports as needed
• Provide coverage to the front desk of the Discovery Center during Zoo operational hours
• Maintain inventory of office, program and sanitary supplies
• Offer various forms of assistance to Society staff as needed – this may include the following; compiliing reports, checking in program participants or volunteers, updating online systems, printing and lamination, other duties as required.

The Potter Park Zoological Society is an equal opportunity employer, dedicated to a policy of non-discrimination in our application process for any reason, including race, color, religion, gender, sexual orientation, gender identity/expression, national origin, age, disability or medical status including genetic information and/or veteran’s status. Reasonable accommodations for disabilities will be made if requested in advance.

If you need reasonable accommodations for any part of the application, orientation or training process, please contact Amy L. Morris-Hall, 517-795-6122 or amorris@ingham.org.

Pay: $15.00 - $17.00 per hour

Work Location: In person