Front Desk Agent

Work Hours

Tue - Sat, 2pm - 10pm

Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth office operations. This role requires proficiency in managing phone systems, handling files, and utilizing Google Workspace efficiently. A background in dental or medical reception is preferred but not mandatory.

Responsibilities

• Greet and welcome clients and visitors in a professional manner.
• Manage incoming calls using phone systems, ensuring proper phone etiquette at all times.
• Schedule appointments and maintain an organized calendar for the office.
• Handle filing tasks, ensuring that all documents are accurately filed and easily accessible.
• Assist with office management duties, including ordering supplies and maintaining a clean reception area.
• Provide support to other clerical staff as needed to ensure efficient office operations.
• Respond to inquiries via phone, email, or in-person while maintaining a high level of customer service.

Experience

• Previous experience as a receptionist or in a similar clerical role is preferred.
• Familiarity with dental or medical receptionist duties is a plus.
• Proficient in using Google Workspace applications (Docs, Sheets, Drive).
• Strong organizational skills and attention to detail are essential.
• Excellent communication skills with a focus on phone etiquette.
• Ability to multitask effectively while maintaining professionalism in a busy environment.

If you are passionate about providing excellent service and thrive in an office setting, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount

Work Location: In person