Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative and customer support skills in a fast-paced environment.

Duties

• Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems with professionalism, directing calls efficiently and courteously
• Handle appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace tools
• Perform data entry, filing, and maintain accurate records to support office operations
• Assist with clerical tasks such as proofreading documents, managing correspondence, and organizing files
• Support office management activities including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Provide excellent customer service by addressing inquiries via phone or in person with patience and professionalism

Qualifications

• Proven experience in office management or administrative support roles with strong clerical skills
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools
• Familiarity with multi-line phone systems and phone etiquette standards
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively
• Previous experience as a receptionist, dental or medical receptionist, or personal assistant is advantageous
• Knowledge of bookkeeping software such as QuickBooks is a plus
• Excellent proofreading skills combined with attention to detail in all written communication

Join our team as a Front Desk Agent where your enthusiasm for organization and customer service will shine! This role offers a vibrant environment where your administrative talents help create seamless experiences for visitors and clients alike. We value proactive individuals who thrive on multitasking and delivering top-tier support every day.

Pay: $17.00 - $19.00 per hour

Benefits:

• Paid time off

Work Location: In person