Front Desk Agent

Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach will help create a positive first impression for visitors and clients alike, while your organizational skills will keep daily activities running seamlessly. This paid position offers an exciting opportunity to develop your office management and clerical expertise in a fast-paced environment.

Duties

• Greet and assist visitors, clients, and team members with professionalism and enthusiasm
• Manage multi-line phone systems, directing calls efficiently and courteously
• Handle incoming correspondence, emails, and inquiries using excellent phone etiquette and communication skills
• Maintain organized filing systems, data entry records, and ensure accurate documentation using Microsoft Office, Google Workspace, and other office tools
• Support appointment scheduling, calendar management, and coordinate meetings or events as needed
• Perform clerical tasks such as proofreading documents, managing office supplies, and processing invoices or bookkeeping entries with QuickBooks or similar software
• Provide customer support by addressing questions promptly and professionally while maintaining a positive attitude

Experience

• Prior office management or administrative experience in a professional setting is highly preferred
• Proven ability to operate multi-line phone systems and handle high-volume customer interactions with confidence
• Bilingual skills are a strong plus to serve diverse client needs effectively
• Familiarity with computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry tools
• Experience in medical or dental receptionist roles is advantageous but not required
• Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively
• Previous clerical experience involving filing, proofreading, and administrative support is desirable

Join us to be part of a vibrant team where your proactive attitude and attention to detail will make a meaningful difference every day! This role is perfect for someone eager to grow their office management skills while delivering outstanding customer service in a professional environment.

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person