Front Desk Agent

Job post summary

Date posted: July 14, 2025

Pay: $15.00 - $16.00 per hour

Job description:

Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires excellent time management skills, attention to detail, and the ability to multitask in a fast-paced environment. The Front Desk Agent will play a crucial role in ensuring a positive experience for all visitors.

Duties

• Greet and welcome guests upon arrival with a friendly demeanor.
• Manage check-in and check-out processes efficiently.
• Handle reservations, cancellations, and modifications using our booking system.
• Provide information about hotel amenities, services, and local attractions.
• Assist guests with inquiries and resolve any issues promptly.
• Perform data entry tasks accurately to maintain up-to-date records.
• Manage calendars for appointments and meetings as needed.
• Conduct administrative tasks such as proofreading documents and managing correspondence.
• Maintain cleanliness and organization of the front desk area.
• Collaborate with other departments to ensure seamless guest experiences.

Requirements

• Proven experience in a front desk or customer support role is preferred.
• Strong time management skills to prioritize tasks effectively.
• Proficiency in data entry and computer literacy, including familiarity with reservation systems.
• Excellent communication skills, both verbal and written.
• Experience as a personal assistant or medical receptionist is a plus.
• Ability to manage calendars and schedule appointments efficiently.
• Strong attention to detail and proofreading skills are essential.
• A positive attitude with a commitment to providing outstanding customer service.
• Ability to work flexible hours, including weekends and holidays as needed.

Join us as we strive to create memorable experiences for our guests while fostering a supportive work environment!

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Work Location: In person

Pay: $15.00 - $16.00 per hour

Work Location: In person