Front Desk Agent

Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism.

Responsibilities

• Greet visitors, clients, and staff warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using excellent phone etiquette
• Handle appointment scheduling, calendar management, and coordinate meetings using tools like Google Workspace and Microsoft Office
• Perform data entry, filing, and maintain accurate records to support office operations and administrative needs
• Assist with clerical tasks such as proofreading documents, managing correspondence, and supporting bookkeeping activities using QuickBooks or similar software
• Support office management duties including supply inventory, organization of files, and maintaining a tidy reception area
• Provide exceptional customer support by addressing inquiries promptly and professionally in person or via phone or email

Requirements

• Proven experience in office administration or as a receptionist, preferably in medical or dental settings
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to assist diverse clientele and team members
• Demonstrated experience with clerical tasks such as data entry, proofreading, filing, and calendar management
• Knowledge of front desk procedures including phone etiquette and customer service best practices
• Previous experience with office management software like QuickBooks or bookkeeping is a plus
• Ability to handle sensitive information discreetly while maintaining professionalism at all times

Join our team as a Front Desk Agent where your positive attitude and organizational prowess will make a meaningful impact every day. We value energetic individuals who thrive on delivering excellent service while managing essential administrative functions seamlessly. This is more than just a front desk role — it’s your opportunity to be the friendly face that keeps our office running smoothly!

Pay: $16.00 - $16.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person