Front Desk Agent

Position Overview

As a Front Desk Teammate, you’ll be the face of Pickleball Kingdom Pinellas Park. Your role is to create a positive first impression, deliver excellent customer service, and keep daily operations running smoothly. This position is ideal for someone who is outgoing, organized, and enjoys working in a fast-paced, fun, and team-oriented environment.

About Us:
Pickleball Kingdom Pinellas Park is the largest indoor pickleball facility in the Pinellas Park/St. Pete/Clearwater/Tampa Bay area. Our mission is to provide the most welcoming, energetic, and high-quality environment for players of all ages and skill levels. We’re seeking motivated and reliable Shift Leads to help oversee daily operations and ensure an exceptional guest experience.

Key Responsibilities

• Greet and welcome guests with a friendly and professional attitude.
• Answer questions about memberships, court reservations, lessons, and events.
• Assist with player check-in and manage court scheduling software.
• Handle phone calls, emails, and walk-in inquiries.
• Process payments for memberships, lessons, merchandise, and concessions.
• Maintain a clean and organized front desk area.
• Provide information on facility rules, programs, and upcoming events.
• Support facility operations and help ensure members and guests have a positive experience.
• Assist with light administrative and cleaning tasks as needed.

Qualifications

• Must be 18 years of age or older to apply.
• Must be knowledgeable and play Pickleball!
• Must be able to work morning and weekend shifts.

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Work Location: In person