Front Desk Agent

Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting a dynamic team in a professional environment.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle appointment scheduling, calendar management, and coordinate meetings using Google Workspace and Microsoft Office tools
• Perform data entry, filing, and maintain accurate records with attention to detail and proofreading skills
• Support office management tasks such as supply inventory, document preparation, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties including typing correspondence, proofreading documents, and managing incoming/outgoing mail
• Provide excellent customer support by addressing inquiries via phone or in person with professionalism and patience

Qualifications

• Proven experience in office management or administrative support roles with strong organizational skills
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
• Prior experience working at a front desk or as a receptionist in medical or dental settings is highly desirable
• Strong customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment
• Bilingual abilities are a plus to assist diverse clientele effectively
• Knowledge of multi-line phone systems, filing procedures, and clerical best practices
• Ability to manage time effectively while maintaining accuracy in proofreading, data entry, and record keeping
• Personal assistant or medical receptionist experience is advantageous but not required; training will be provided for specific responsibilities such as calendar management and office procedures

Join us as a Front Desk Agent and become an integral part of our team dedicated to delivering outstanding service while honing your administrative expertise. We value proactive individuals who thrive on organization, communication, and creating positive experiences for everyone who walks through our doors.

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Work Location: In person