Front Desk Agent

Job Overview
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism.

Duties

• Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel welcomed and valued
• Answer multi-line phone systems promptly and courteously, directing calls efficiently to appropriate departments or personnel
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office applications
• Handle data entry, filing, and document proofreading to maintain accurate records and support administrative tasks
• Assist with office management duties such as supply inventory, mail distribution, and maintaining a tidy reception area
• Provide customer support by addressing inquiries, providing information, and resolving issues with excellent phone etiquette
• Support bookkeeping tasks using QuickBooks or similar software to ensure accurate financial recordkeeping

Requirements

• Proven office experience with strong clerical skills including data entry, filing, and proofreading
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Experience managing multi-line phone systems and demonstrating professional phone etiquette
• Bilingual abilities are highly desirable to effectively communicate with diverse clientele and staff
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Previous experience in front desk or administrative roles such as medical or dental receptionist is preferred
• Personal assistant or office management experience that demonstrates excellent time management and calendar coordination skills
• Knowledge of bookkeeping software like QuickBooks is a plus for supporting financial tasks

Join us in creating an energetic environment where your organizational talents shine! This role is perfect for someone eager to grow their administrative expertise while delivering outstanding customer service. We value proactive individuals who thrive on multitasking, attention to detail, and fostering positive interactions at every touchpoint.

Pay: $13.00 - $15.00 per hour

Work Location: In person