FRONT DESK AGENT PM/AUDIT THURS-SUN

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

Qualifications:

- Previous experience in a front desk or customer service role preferred in a hotel
- Bilingual proficiency in English and another language is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Familiarity with phone systems and phone etiquette
- Knowledge of hospitality management software is an advantage. Lightspeed is a plus

-90 Day Probationary Period (Must have no prior commitments in the first 90 days)
- Flexibility to work different shifts, including days, evenings, graveyards, weekends, and holidays

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person