Hotel Front Desk Agent

We are seeking 1 dedicated Front Desk Agent to join our team in providing exceptional customer service in a hospitality setting. If you have a passion for guest relations and creating memorable experiences, we want to hear from you.

Duties
- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide accurate information about the hotel amenities and services
- Manage reservations and room assignments efficiently
- Utilize phone systems to answer calls and direct them appropriately
- Ensure the front desk area is organized and presentable at all times

Requirements
- Prior experience in customer service, preferably in a hotel or resort setting
- Strong communication skills with the ability to interact effectively with guests from diverse backgrounds
- Proficiency in multilingual communication is a plus
- Knowledge of hotel management software is advantageous
- Ability to work in a fast-paced environment while maintaining a positive attitude

- Approx 16-24 hours per week (must be able to work 1 shift 7a-5:30 pm & 2 evening shifts, 3p to 11p)

• Come by to fill out an application and bring a resume if you have one.

***Please no phone calls.

***1 year Hotel Front Desk experience preferred

***Opera experience is beneficial.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Are you available at least shift 7 am-5:30 pm?
• This positions requires working weekends. Are you available to work Fridays?
• This positions requires working weekends. Are you available to work Saturday?
• This positions requires working weekends. Are you available to work Sundays?

Work Location: In person