Urwah Admin

Holiday Inn Express and Suites

We are now seeking a laundry attendant to join our team! We are looking for part time laundry person shifts can very from 10 am to 6 pm or night laundry from 6 pm to finish, other days will vary.The laundry attendant is responsible for washing, drying, folding and distributing all soiled linen and towels. Keeping room tidy!Physical requirements<ul><li>8 hours</li><li>Exerting up to 50 pounds of lifting, carrying, pulling and moving objects</li><li>Ability to stand entire shift</li></ul>General requirements<ul><li>Must be able to effectively communicate both verbally and written, with all level of employees and guests, friendly, courteous and service oriented manner.</li><li>Must be effective at listing to, understanding and clarifying concerns raised by employees and guests.</li><li>Must be able to multitask and prioritize</li><li>Wash and dry all dirty linens, towels and rags</li><li>Sort all hotel linen accordingly</li><li>Pre-treat all stained linen before washing</li><li>Clean dryer filter daily and maintain all equipment</li><li>Fold towels and linen</li><li>Keep laundry carts clean and free of debris</li><li>maintain clean work area</li></ul>Job Type: Part-timePay: $11.00 - $13.00 per hourWork Location: In person

Laundry Attendant

Job SummaryWe are hiring for a part time (~24-30 hrs wk) front desk position. We are looking with an individual who has excellent customer service skills and is willing to go above and beyond for our guest. Person needs to be organized and self motivated.Responsibilities and DutiesResponsible for attending to the need of all guests especially during check-in and check-out times. They are often the first face a guest sees, so their role in the organization is critical.<ul><li>Providing information to guests about policies, services, and amenities.</li><li>Responding to requests from guests for assistance and information about the local area (direction, places to eat, ect.)</li><li>Processing all types of payments.</li><li>Selling rooms to &quot;Walk-in&quot; customers</li><li>Making reservations in person and over the phone</li><li>Inform housekeeping staff of room availability</li><li>Respond to guest complaints</li><li>Answer the phone</li><li>Balancing the cash drawer</li><li>Making any correction to accounts that may be necessary</li><li>Entering/changing reservation information on the computer system</li><li>Posting charges to guest accounts</li><li>Ensure guest safety</li></ul>Plus any other duties assigned by supervisor.Qualifications and Skills<ul><li>Must be able to problem solve in order to resolve guest issues that may arise</li><li>Able to work in a fast-paced environment</li><li>Exceedingly organized and efficient with the ability to multitask</li><li>Computer literate</li><li>Positive attitude</li><li>Desire to deliver outstanding customer service</li><li>Must be detail-oriented</li><li>Must be able to problem solve in order to effectively deal with internal and external customers</li></ul>Benefits<ul><li>Medical Insurance</li><li>Paid Vacation after a year</li></ul>Pay: $15.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Hotel Front Desk Agent-Afternoons/Evenings

Job SummaryThe Front Desk Agent/Sales Coordinator is a hybrid position ideal for someone with front desk experience and a passion for hospitality sales. This role requires a welcoming, professional demeanor, strong attention to detail, and excellent communication skills. You will participate in front desk operations and provide a high level of customer service to your guest, while also leading the inside and outside sales with group bookings and client communication. This dual-role position offers an exciting opportunity to grow in both operations and sales, ensuring seamless guest experiences and strong client relationships.Tuesdays &ndash; Saturdays: 10:00am -6:00pm or as needed$18.00 per hourKey Responsibilities Front Desk Duties:&middot; Greet guests warmly and professionally upon arrival.&middot; Daily front desk operations, including check-in/check-out, reservations, and guest inquiries, while following brand standards.&middot; Address guest concerns promptly and professionally to ensure satisfaction.&middot; Collaborate with hotel departments to ensure coordinated service delivery.&middot; Handle cash and credit card transactions accurately.&middot; Provide front desk shift coverage and review daily arrivals/departures for potential sales leads.&middot; Follow all company policies, procedures and night audit protocols.Sales Coordinator Duties:&middot; Conduct Inside and Outside Sales calls/activities to promote hotel services.&middot; Build and maintain relationships with local businesses, groups and potential clients.&middot; Generate leads, conduct follow-ups, and close sales opportunities.&middot; Serve as the point of contact for group and business inquiries.&middot; Prepare proposals and contracts.&middot; Promote brand awareness internally and externally.&middot; Input and track commission, leads, and third-party information in relevant systems.&middot; Answer guest questions regarding hotel services, amenities, and promotions.Qualifications&middot; Previous experience in a front desk or hotel sales, and HotelKey PMS preferred.&middot; Proficiency with Microsoft Office (TEAMS, Excel, Word, PowerPoint).&middot; Strong communication and interpersonal skills with the ability to engage with guests, team members, and leadership.&middot; Organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced setting.&middot; Schedule can include evenings, weekends, and holidays.&middot; Ability to work independently and adapt to changing business needs.&middot; Must have exceptional written and verbal communication skills.&middot; Valid State of Illinois Driver&rsquo;s LicenseBenefits:&middot; Health, Dental and Vision&middot; 401K w/matching&middot; Paid Time Off&middot; IHG Employee DiscountThe statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities, or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity employer and candidates must be eligible to work in the United States.Pay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>hotel: 1 year (Preferred)</li><li>Outside sales: 1 year (Preferred)</li></ul>License/Certification:<ul><li>State of Illinois Driver's License (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul>Work Location: In person

Front Desk Agent/Sales Coordinator

The Breakfast Attendant is responsible for the complete set up of the complimentary breakfast arrangement and cleanliness of the common areas of the hotel including lobby, kitchen, and Inspired Table. The Breakfast Attendant will greet guests in a courteous manner and maintain the cleanliness of the lobby at all times. This employee will break down the breakfast set up and make all arrangements for opening the following morning.Hours:Must be able to work weekdays, weekends, holidays, and special event dates. The hours each day can vary, but would arrive around 5:30 AM. This position is approx. 16 hours per week, primarily Saturday and Sunday.What you will be doing:Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Serve, replenish, breakfast food and coffee items constantly throughout serviceGreet and acknowledge all arriving guests.Be aware of guests needs; assist in providing a pleasant experience.Promote and educate guests on all breakfast options available per brand standards.Provide a professional image at all times through appearance and dress.Inspect area to ensure that all standards are met, and rectify any deficiencies in an appropriate manner.Maintain the cleanliness of the breakfast area, dining area, and common areas at all times.Perform any assigned task not outlined above that the associate has the ability to perform.While performing the duties of this job, the employee is regularly required to sit, stand; use hands and fingers to handle or feel; talk or hear; and taste or smell. The employee frequently is required to stand and walk.Pay: $12.00 - $12.75 per hourShift:<ul><li>Day shift</li></ul>Experience:<ul><li>Restaurant experience: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Breakfast Attendant

Overview: We are seeking a reliable and friendly Breakfast Attendant to join our team. As a Breakfast Attendant, you will be responsible for ensuring that our guests have a pleasant dining experience by providing exceptional customer service and maintaining a clean and organized breakfast area. This is a paid position with opportunities for growth within our company.Responsibilities: - Set up and maintain the breakfast area, ensuring it is clean, organized, and fully stocked with food, beverages, and supplies - Greet guests in a friendly and professional manner, assisting them with any questions or requests - Prepare and serve breakfast items such as coffee, tea, pastries, cereals, and hot food items - Monitor food levels and replenish as needed to ensure a continuous supply for guests - Maintain cleanliness of tables, chairs, countertops, and other surfaces in the breakfast area - Clear tables and clean up spills promptly to ensure a safe and enjoyable dining environment - Handle cash transactions accurately using a cash register or POS system - Adhere to all food safety and sanitation guidelines to maintain a clean and safe breakfast area - Assist with catering or special events as needed - Collaborate with kitchen staff to ensure smooth operationsRequirements: - Previous experience in hospitality or customer service is preferred - Ability to handle cash transactions and operate a cash register or POS system - Knowledge of food safety practices and ability to follow proper hygiene standards - Basic cooking skills are a plus (e.g., preparing eggs, bacon) - Familiarity with coffee machines and brewing techniques - Strong communication skills and ability to interact with guests in a professional manner - Ability to work in a fast-paced environment while maintaining attention to detail - Must be able to stand for extended periods of time and lift up to 25 pounds - Flexibility to work early morning shifts including weekends and holidaysJoin our team as a Breakfast Attendant and enjoy competitive pay, a positive work environment, and opportunities for career advancement. Apply now to be part of our dedicated team!Pay: $17.13 - $17.50 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Responsibilities: - Perform maintenance and repair tasks for various facilities and equipment. - Utilize CMMS (Computerized Maintenance Management System) to track and document work orders and maintenance activities. - Conduct routine inspections to identify potential issues and address them in a timely manner. - Troubleshoot and repair electrical, mechanical, and plumbing systems. - Follow schematics, blueprints, and manuals to ensure proper maintenance procedures. - Weld and fabricate as needed for repairs or modifications. - Collaborate with other team members to complete projects and tasks efficiently. - Provide excellent customer service when interacting with employees or clients.Qualifications: - Strong leadership skills with the ability to work independently or as part of a team. - Experience in facilities maintenance or a related field. - Proficiency in reading schematics, blueprints, and technical manuals. - Knowledge of logic controllers and electrical systems. - Ability to communicate effectively in English, both verbally and in writing. - Strong problem-solving skills with the ability to analyze issues and find appropriate solutions. - Customer service-oriented mindset with a focus on delivering high-quality work. - Ability to maintain a clean and organized work environment.Please note that this is a general job description for a PT position. The specific responsibilities and qualifications may vary depending on the company's requirements.If you are interested in joining our team, please submit your application online. We look forward to reviewing your qualifications.Job Type: Part-timePay: $15.00 per hourBenefits:<ul><li>Employee discount</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In person

PT Hotel Maintenance

Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.Responsibilities<ul><li>Greet and welcome guests upon arrival, ensuring a positive first impression.</li><li>Manage check-in and check-out processes efficiently and accurately.</li><li>Handle guest inquiries, requests, and complaints with professionalism and courtesy.</li><li>Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.</li><li>Operate multi-line phone systems to respond to calls promptly and provide information as needed.</li><li>Assist with night audit duties as required, ensuring accurate financial reporting.</li><li>Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.</li><li>Process reservations and manage guest accounts using hotel management software.</li><li>Uphold high standards of guest relations by maintaining a clean and organized front desk area.</li></ul>Requirements<ul><li>Previous experience in hotel management or front desk operations is preferred.</li><li>Strong customer service skills with a focus on guest satisfaction.</li><li>Hospitality management experience is a plus; multilingual or bilingual abilities are highly desirable.</li><li>Familiarity with night audit procedures is an advantage.</li><li>Excellent phone etiquette and proficiency in handling multi-line phone systems.</li><li>Ability to work flexible hours, including nights, weekends, and holidays as needed.</li><li>Strong organizational skills with the ability to multitask effectively in a busy environment.</li><li>A passion for hospitality and creating memorable experiences for guests. Join our team as a Front Desk Agent where you will play a vital role in delivering outstanding guest services while contributing to a positive work environment!</li></ul>Job Types: Full-time, Part-timePay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Night Audit/Front Desk Clerk

Join Holiday Inn Express and Suites and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Holiday Inn Express and Suites

About Company

Laundry Attendant

Hotel Front Desk Agent-Afternoons/Evenings

Front Desk Agent/Sales Coordinator

Breakfast Attendant

Breakfast Attendant

PT Hotel Maintenance

Night Audit/Front Desk Clerk