Urwah Admin

Holiday Inn Express and Suites

<div><h4 class="jobSectionHeader">Summary of Position</h4>
Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.<h4 class="jobSectionHeader">
Requirements</h4><ul>
<li>Minimum four (2) years of facility experience</li>
<li>Minimum two (2) years in hotel experience</li>
<li>Minimum one (1) year in a supervisory role</li>
<li>Effective verbal and written communication skills in English.</li>
<li>Willing to work weekends and holidays based on business needs.</li>
</ul><h4 class="jobSectionHeader">General Responsibilities</h4><ul>
<li>Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.</li>
<li>Inspect Room Attendant&rsquo;s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.</li>
<li>In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.</li>
<li>Oversee the closing of the floors at the end of the day, ensuring the Room Attendants&rsquo; carts are clean and restocked.</li>
<li>Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.</li>
<li>Maintain key control.</li>
<li>Handle items for &quot;Lost and Found&quot; according to the standards.</li>
<li>Monitor cleanliness and orderliness of Room Attendants&rsquo; carts, linen closets, control closets, stairways and landings.</li>
<li>Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.</li>
<li>Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.</li>
<li>Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services</li>
<li>Manager, according to standards.</li>
<li>Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.</li>
<li>Assist with training of housekeeping staff.</li>
<li>Ensure completion of cleaning projects on a biannual basis.</li>
<li>Ensure overall guest satisfaction.</li>
</ul><h4 class="jobSectionHeader">Specific Responsibilities</h4><ul>
<li>Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li>
<li>Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li>
<li>Must be able to multitask and prioritize departmental functions to meet deadlines.</li>
<li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>
<li>Attend all hotel required meetings and trainings.</li>
<li>Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary</li>
<li>according to the needs of the hotel.</li>
<li>Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and</li>
<li>nametag.</li>
<li>Comply with company Standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li>
<li>Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as</li>
<li>necessary.</li>
<li>Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate</li>
<li>objectives.</li>
</ul><h4 class="jobSectionHeader">Optimum Attributes:</h4><ul>
<li>Willing to take responsibility and accountability for the team.</li>
<li>Strong attention to detail &amp; ability to multitask.</li>
<li>Epitomize professionalism.</li>
<li>Determined and motivated to meet and exceed expectations.</li>
<li>Reliable, responsible, and dependable</li>
<li>Highly developed verbal and written communication skills</li>
<li>Motivating team player</li>
<li>Active &amp; attentive listener</li>
<li>Open with praise; discreet with criticism.</li>
<li>Emphatic and tolerant</li>
<li>Consistent and influential</li>
<li>Rational, prudent, and practical</li>
</ul><h4 class="jobSectionHeader">Performance Standards:</h4><ul><li>
TBD</li></ul></div>

Housekeeping Supervisor

Job Overview Join our vibrant hospitality team as a Front Desk Agent, where your energy and dedication will create memorable experiences for our guests from the moment they arrive. In this dynamic role, you will be the welcoming face of our hotel, providing exceptional guest services, managing reservations, and ensuring smooth check-in and check-out processes. Your proactive approach and hospitality expertise will set the tone for a positive stay, fostering guest loyalty and satisfaction. This paid position offers an exciting opportunity to develop your skills in hotel management while working in a lively, guest-focused environment.Responsibilities<ul><li>Greet guests warmly upon arrival, providing a friendly and professional check-in experience.</li><li>Manage guest reservations efficiently using multi-line phone systems and hotel management software.</li><li>Handle guest inquiries, requests, and complaints with enthusiasm and problem-solving skills to ensure satisfaction.</li><li>Maintain accurate records of guest information, billing details, and special requests.</li><li>Coordinate with housekeeping and maintenance teams to ensure guest rooms are ready and meet quality standards.</li><li>Conduct night audits when scheduled, balancing accounts and preparing reports to support hotel operations.</li><li>Promote hotel amenities, services, and local attractions to enhance guest experiences and encourage repeat visits.</li></ul>Requirements<ul><li>Proven experience in hospitality management or front desk operations within a hotel or resort setting.</li><li>Excellent customer service skills with a strong emphasis on phone etiquette and guest relations.</li><li>Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively.</li><li>Familiarity with hotel management systems, multi-line phone systems, and night audit procedures.</li><li>Strong organizational skills with attention to detail in handling reservations, billing, and guest requests.</li><li>Ability to remain energetic, professional, and courteous during high-pressure situations.</li><li>Previous hotel experience focusing on guest services or front desk duties is preferred but not mandatory; training will be provided for motivated candidates. This role is perfect for individuals passionate about hospitality who thrive in lively environments where every day brings new opportunities to make guests feel valued. Join us to be part of a dedicated team committed to delivering outstanding service while advancing your career in the hospitality industry!</li></ul>Pay: $12.00 - $13.00 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Front Desk Agent

<div>Introduction: 
We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment. 
Responsibilities:<ul><li> 
Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces</li><li>
Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks</li><li>
Ensure that the breakfast area is clean and well-stocked at all times</li><li>
Assist guests with any questions or needs they may have</li><li>
Handle customer complaints and concerns with grace and professionalism</li><li>
Other duties as assigned</li></ul> 
Qualifications:<ul><li> 
Previous experience in a food service or customer service role is preferred</li><li>
Strong customer service skills</li><li>
Ability to multitask and handle a high-volume workload</li><li>
Ability to lift and carry heavy objects (up to 50 pounds)</li><li>
Ability to stand for long periods of time</li><li>
Fluency in English is required; additional language skills are a plus</li></ul> 
Perks:<ul><li> 
Competitive salary</li><li>
Employee discounts on food and drinks</li><li>
Opportunities for advancement within the company</li><li>
Professional development opportunities</li><li>
Positive and supportive work environment</li></ul></div>

Breakfast Attendant

Room Attendant/ Housekeeping<ul><li>Perform cleaning of all assigned rooms using established, approved methods which includes, but is not limited to, the following: makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.</li><li>Prevent loss or damage to hotel or guest property; never leave a guestroom open or a room attendant cart unattended.</li><li>Ensure that all lost and found items are returned to the designated manager.</li><li>Prepare maintenance request forms for all necessary repairs and give to designated manager.</li><li>Ensure that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.</li><li>Perform inspection of all equipment and furniture in your work area daily for any hazards to employees and/or guests.</li><li>Perform re-stocking of cart and cleaning/emptying vacuum at the end of every shift.</li><li>Maintain good response time to guest and management requests.</li><li>Ensure that all guests are greeted.</li><li>Have knowledge of activities in the hotel.</li><li>Represent the hotel in a positive and friendly manner at all times.</li></ul>Additional Responsibilities:<ul><li>Keep work area neat and organized.</li><li>Conduct self in a professional manner at all times.</li><li>Maintain a safe working environment and immediately report all unsafe conditions.</li><li>Maintain a good working relationship with all departments.</li><li>Comply with all policies and procedures set forth by the property Employee Handbook.</li><li>Perform all other duties as assigned.</li></ul>Qualifications:<ul><li>Housekeeping and customer service experience preferred.</li><li>Knowledge of chemicals.</li></ul>Ability to:<ul><li>Work any day of the week and any hour.</li><li>Work with minimal supervision.</li><li>Maintain a professional appearance at all times.</li><li>Work as part of a team.</li><li>Communicate effectively.</li><li>Receive and follow both verbal and written instructions.</li><li>Work well under pressure.</li></ul>Physical Requirements:<ul><li>6-8 hours Standing/Walking Crouching/Bending/Stooping Reaching Grasping</li><li>3-6 hours Pushing/Pulling Lifting/Carrying (up to 40 lbs.)</li><li>Up to 1 hour Sitting Climbing Stairs</li></ul>Job Types: Full-time - Friday-TuesdaySalary: $17.00/hourWork Location:<ul><li>One location</li></ul>Work Remotely<ul><li>No</li></ul>Job Type: Full-timePay: $17.00 per hourWork Location: In person

Room Attendant

Responsibilities: - Perform maintenance and repair tasks for various facilities and equipment. - Utilize CMMS (Computerized Maintenance Management System) to track and document work orders and maintenance activities. - Conduct routine inspections to identify potential issues and address them in a timely manner. - Troubleshoot and repair electrical, mechanical, and plumbing systems. - Follow schematics, blueprints, and manuals to ensure proper maintenance procedures. - Weld and fabricate as needed for repairs or modifications. - Collaborate with other team members to complete projects and tasks efficiently. - Provide excellent customer service when interacting with employees or clients.Qualifications: - Strong leadership skills with the ability to work independently or as part of a team. - Experience in facilities maintenance or a related field. - Proficiency in reading schematics, blueprints, and technical manuals. - Knowledge of logic controllers and electrical systems. - Ability to communicate effectively in English, both verbally and in writing. - Strong problem-solving skills with the ability to analyze issues and find appropriate solutions. - Customer service-oriented mindset with a focus on delivering high-quality work. - Ability to maintain a clean and organized work environment.Please note that this is a general job description for a PT position. The specific responsibilities and qualifications may vary depending on the company's requirements.If you are interested in joining our team, please submit your application online. We look forward to reviewing your qualifications.Job Type: Part-timePay: $15.00 per hourBenefits:<ul><li>Employee discount</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In person

PT Hotel Maintenance

Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.Responsibilities<ul><li>Greet and welcome guests upon arrival, ensuring a positive first impression.</li><li>Manage check-in and check-out processes efficiently and accurately.</li><li>Handle guest inquiries, requests, and complaints with professionalism and courtesy.</li><li>Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.</li><li>Operate multi-line phone systems to respond to calls promptly and provide information as needed.</li><li>Assist with night audit duties as required, ensuring accurate financial reporting.</li><li>Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.</li><li>Process reservations and manage guest accounts using hotel management software.</li><li>Uphold high standards of guest relations by maintaining a clean and organized front desk area.</li></ul>Requirements<ul><li>Previous experience in hotel management or front desk operations is preferred.</li><li>Strong customer service skills with a focus on guest satisfaction.</li><li>Hospitality management experience is a plus; multilingual or bilingual abilities are highly desirable.</li><li>Familiarity with night audit procedures is an advantage.</li><li>Excellent phone etiquette and proficiency in handling multi-line phone systems.</li><li>Ability to work flexible hours, including nights, weekends, and holidays as needed.</li><li>Strong organizational skills with the ability to multitask effectively in a busy environment.</li><li>A passion for hospitality and creating memorable experiences for guests. Join our team as a Front Desk Agent where you will play a vital role in delivering outstanding guest services while contributing to a positive work environment!</li></ul>Job Types: Full-time, Part-timePay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Night Audit/Front Desk Clerk

<div><div>Holiday Inn Express Dahlonega is currently hiring for a Maintenance Technician. We recognize that to be successful long-term in a position, compensation and benefits are priorities for applicants. We highlight here our benefits and compensation, followed by culture, and then the specifics of this role. If this feels like a good fit for you and your experience, we would love to hear from you! 
 
Benefits:</div>
<ul><li>Employee assistance program</li>
<li>Employee discount</li>
<li>Free parking</li>
<li>Pet insurance</li>
<li>Consistent schedule</li>
</ul>
<div> 
Starting Compensation: $17/hr 
 
Culture: 
At the Holiday Inn Express Dahlonega, our culture is centered around providing exceptional guest experiences while fostering a positive and supportive work environment for our team members. We know that happy employees make happy guests, and we strive to create a workplace where our employees feel valued, appreciated, and supported. We are committed to providing our team members with ongoing training and development opportunities, and we encourage them to grow and advance their careers within our company. We also participate in E-Verify as a part of our commitment to maintaining a legal and compliant workforce.
 
 
Rooted in a culture of teamwork, collaboration, and a shared commitment to excellence, we know that every employee has something to contribute and immense individual value and potential. At our hotel, we believe that our company culture is what sets us apart from our competitors. We strive to create a workplace that our employees are proud to be a part of and that our guests can feel good about supporting and returning to each time they visit Dahlonega. 
 
The Role: 
As a Maintenance Technician, you will be responsible for making sure that our hotel is kept in top working order. You will plan and oversee preventative maintenance projects to take care of our building, and be responsible for the operational safety of our guest and employee spaces. With your skills in basic level carpentry, you will be in charge of cosmetic repairs when needed, as well as resolving light to moderate plumbing and electrical issues if they arise. You will also work closely with the Chief Engineer to make sure that all certificates, licenses, permits and inspections are up to date. 
 
Qualifications:</div>
<ul><li>Friendly and enjoys working as a team</li>
<li>Can lift and carry objects of up to 50 lbs regularly</li>
<li>Can lift and carry objects over 50 lbs occasionally</li>
<li>Flexible availability in case of emergencies</li>
<li>Basic knowledge of electrical, plumbing, and carpentry skills</li>
<li>Ability to self-manage ongoing projects effectively</li>
</ul>
<div> 
If you believe this is a position you will thrive in, apply now!</div>
<div></div><div>Holiday Inn is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Holiday Inn participates in E-Verify to confirm the employment eligibility of all new hires.</div></div>

Maintenance Technician

Join Holiday Inn Express and Suites and explore 23   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.