Front Desk Associate

Job Summary
We are seeking an energetic and dedicated Front Desk Associate to be the welcoming face of our busy medical office. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring a smooth check-in and check-out process.

Responsibilities

• Greet guests warmly upon arrival, offering assistance and information about the practice
• Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously
• Check guests in and out efficiently, verifying insurance and processing payments if required
• Responsible for assembling patient charts for the provider
• Set appointments for visits, testing and procedures

Requirements

• Proven experience in private practice or hospital facility preferred
• Bilingual or multilingual skills highly desirable to serve diverse guest populations effectively
• Strong customer service skills
• Excellent phone etiquette and experience managing multi-line phone systems
• Knowledge of insurance benefits, copayments, referral requirements
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism
• Previous Eclinical works experience is preferred but not required

Pay: $14.00 - $15.00 per hour

Benefits:

• Food provided
• Free parking
• Health insurance
• Paid time off

Work Location: In person