Front Desk Associate

Job Summary
We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your energetic approach and attention to detail will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a vibrant team.

Duties

• Greet visitors, clients, and staff warmly, ensuring a professional and friendly atmosphere at all times
• Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel
• Manage appointment scheduling and calendar management using tools like Google Workspace or Microsoft Office
• Perform data entry, filing, and maintain accurate records for office operations and client information
• Handle incoming and outgoing correspondence, including emails, mailings, and courier services
• Support office management tasks such as supply inventory, proofreading documents, and organizing files
• Provide customer support by addressing inquiries with excellent phone etiquette and problem-solving skills

Requirements

• Proven experience in office management or administrative support roles with strong clerical skills
• Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Familiarity with QuickBooks or bookkeeping is a plus for handling basic financial tasks
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Strong typing skills along with attention to detail for proofreading and data entry accuracy
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Previous experience as a dental or medical receptionist is advantageous but not required
• Exceptional customer service skills combined with professional phone etiquette and time management abilities

Join us as a Front Desk Associate to be at the heart of our organization’s daily operations! Your enthusiasm, organizational prowess, and dedication will help foster an inviting atmosphere while supporting our team’s success. This paid role is perfect for motivated individuals eager to grow their administrative expertise in a lively work environment.

Pay: $16.90 - $17.50 per hour

Benefits:

• Employee discount

Work Location: In person