Front Desk

Join a hospitality leader dedicated to providing welcoming and memorable experiences for every guest. Our diverse destinations are designed to broaden choices, invite relaxation or adventure, and foster a sense of community at every arrival.

We are seeking an energetic and detail-oriented Front Desk Associate to be the friendly face of our establishment. In this pivotal role, you will manage guest interactions, handle administrative tasks, and ensure smooth daily operations. Your positive attitude and organizational skills will help create a warm environment that guests love to return to.

• Greet guests warmly upon arrival, providing excellent customer service and assistance throughout their stay
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle check-in and check-out procedures accurately using computer literacy skills and property management software
• Maintain organized filing systems, data entry records, and ensure proper documentation of guest information
• Answer inquiries via phone or in person, offering helpful information about services and local attractions
• Coordinate reservations with attention to detail
• Support office management tasks such as proofreading documents, managing correspondence, and maintaining supplies
• Previous office experience or clerical experience preferred, with strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with multi-line phone systems and customer support roles is highly desirable
• Bilingual abilities are a plus for serving diverse guest populations
• Demonstrated ability to manage time effectively while handling multiple responsibilities in a fast-paced environment
• Knowledge of QuickBooks or bookkeeping experience is beneficial but not required
• Excellent phone etiquette, proofreading skills, and computer literacy are essential for success in this role

Ideal candidate must have flexible availability to work nights, weekends, and some holidays.

Pay: From $13.00 per hour

Work Location: In person