Front Desk Associate

Job Summary
Front Desk Associate – Fairfield Inn & Suites Naperville
Location: Naperville, IL

Be the Face of Our Hotel!
We’re looking for a friendly, professional Front Desk Associate to create exceptional first impressions for our guests. If you enjoy helping people, thrive in a fast-paced environment, and love delivering outstanding service, this role is perfect for you!

What You’ll Do:

• Greet and check in/out guests with a smile
• Manage reservations, cancellations, and payments efficiently
• Answer questions about the hotel, amenities, and local attractions
• Resolve guest concerns quickly and professionally
• Keep the front desk organized, welcoming, and running smoothly

What You Bring:

• High school diploma or equivalent
• Prior customer service or hotel experience a plus
• Strong communication and multitasking skills
• Comfortable using computers and reservation software
• Flexible availability (evenings, weekends, holidays)

Why You’ll Love Working Here:

• Competitive pay and benefits
• Employee discounts at Marriott properties
• Career growth and professional development opportunities
• Supportive, team-oriented environment

Join us as a Front Desk Associate and become an integral part of a team dedicated to professionalism, efficiency, and exceptional service. Your proactive approach will help foster a welcoming atmosphere while supporting the daily operations that keep our organization running smoothly.

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person