Front Desk Associate

Are you looking for a FUN and EXCITING place to work?

Aqua-Tots Swim School of Strongsville is looking for a fun and energetic Front Desk Associate for our indoor facility located at17792 Pearl Rd, Strongsville OH 44136.

If you are friendly, outgoing, and enjoy working with children aged 4 months to 12 years, we want to hear from you! With flexible hours, a fun work environment, and a supportive and friendly team, this job is perfect for college students!

Weekend day Required:

Weekend Day (8:30-1:30): Saturday

Additional Hours:

Afternoons/Evenings (3:00pm-8:30pm): Tuesdays & Wednesdays

Front Desk Responsibilities:

• Assist new clients with registration/enrollment.
• Answer phone calls, respond to inquiries, and manage messages in a professional and friendly manner.
• Handle and resolve client concerns with professionalism and care.
• Greet parents and students warmly, checking students in using our attendance tracking system.
• Maintain a clean and organized front desk area, restrooms, changing areas, and lobby.
• Create a welcoming environment by greeting everyone with a smile and ensuring they feel at home.
• Demonstrate effective phone etiquette
• Embody the company's core values in their work approach

Qualifications:

• Strong customer service skills and a passion for working with children and families.
• Intermediate computer proficiency, including familiarity with Microsoft Office and other software systems.
• Self-motivated and thrive in achieving daily, weekly, and monthly goals.
• Can provide exceptional communication and listening skills.
• Friendly, able to multitask, work with a team, & work in a VERY fast paced environment
• Ability to pass a background check.

What We Offer:

• Flexible scheduling to fit your lifestyle.
• A supportive and fun work environment.
• Comprehensive training to help you succeed in your role.
• Opportunities for career growth within the Aqua-Tots family.

If you’re ready to make a splash with us, apply today!

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Education:

• High school or equivalent (Preferred)

Work Location: In person