Front Desk Associate

Company Overview
European Wax Center is the leading franchisor and operator of out-of-home waxing services, with over 1,000 locations dedicated to providing guests with a professional, personalized experience. Our innovative approach and proprietary products have revolutionized the waxing industry, making self-care accessible, effective, and enjoyable for all.

Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our center. In this vital role, you will manage front desk operations, provide exceptional customer service, handle administrative tasks, and ensure a smooth flow of daily activities. Your enthusiasm and organizational skills will help create a positive environment for both guests and team members.

Duties

• Greet guests warmly upon arrival and assist with check-in procedures
• Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls efficiently
• Maintain accurate appointment calendars using Google Workspace and other scheduling tools
• Handle clerical responsibilities such as data entry, filing, proofreading, and maintaining client records
• Support office management tasks including inventory tracking, supply ordering, and document organization
• Provide excellent customer support by addressing questions and resolving concerns promptly
• Ensure the front desk area remains clean, organized, and welcoming at all times

Experience

• Prior office or administrative experience preferred, especially in a customer service setting
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace
• Experience with multi-line phone systems and office management software such as QuickBooks is a plus
• Bilingual abilities are highly desirable to serve diverse clientele effectively
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Knowledge of dental or medical receptionist duties including calendar management is advantageous
• Demonstrated professionalism in phone etiquette, proofreading, data entry, and clerical tasks

Join us as a Front Desk Associate to be part of a vibrant team dedicated to delivering exceptional guest experiences while developing your administrative skills in a dynamic environment!

Pay: $17.00 - $19.00 per hour

Work Location: In person