Front Desk Clerk

Be part of a top-performing team that offers Day One Benefits and Daily Pay*

Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future.

At Villa Mirage in Scottsdale, AZ, we are looking for a Full Time Front Desk Clerk to join our team! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

Here’s why you will love it here:

• Driven Compensation
• Recognition Programs and Rewards
• Discounted hotel rates worldwide!
• 401(k) program with company match.
• Paid Time off and Paid Sick Days
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Main Responsibilities:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned by your leader.

What are we looking for:

• Proficient English language
• Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
• 6 months Customer Service Experience.
• Open and flexible availability, including weekends and holidays.

Preferred, but not required:

• Front Desk/Guest Services Agent
• Cash/credit card transactions

• Resort Hospitality or related industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Main Responsibilities:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned by your leader.

What are we looking for:

• Proficient English language
• Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
• 6 months Customer Service Experience.
• Open and flexible availability, including weekends and holidays.

Preferred, but not required:

• Front Desk/Guest Services Agent
• Cash/credit card transactions
• Resort Hospitality or related industry