Front Desk / Client Coordinator

About Us
Revived Wellness is a leading holistic health and wellness clinic in Houston, specializing in advanced, patient-centered therapies. Our services include Vitamin IV Therapy, Hyperbaric Oxygen Therapy, Hormone Replacement, Hair Restoration, Ozone Therapy, Peptides, Medical Weight Loss, and more. We take pride in creating a positive, uplifting environment that empowers our clients to feel their best inside and out.

We are looking for a Front Desk / Client Coordinator with a warm, professional, and upbeat personality to join our growing team. The ideal candidate is passionate about wellness, organized, detail-oriented, and excited to help manage both front-office operations and assist with marketing initiatives.

Position Overview

As a Front Desk and Client Coordinator, you will be the first point of contact for our clients — setting the tone for an exceptional experience. This role supports our providers, nurses, and patients through administrative, organizational, and communication tasks to ensure smooth day-to-day operations.

You will also play a key role in assisting our marketing and social media team, helping to coordinate campaigns, create content, and engage with our community online to grow brand awareness and patient engagement.

Key ResponsibilitiesFront Desk & Client Coordination

• Greet and check in all patients, visitors, and guests promptly and professionally
• Manage appointment scheduling, confirmations, and follow-ups to maximize patient flow
• Process check-outs, collect payments, and promote current specials or membership programs
• Maintain an inviting, organized, and upscale reception area and treatment spaces
• Answer phone calls and online inquiries with courtesy and comprehensive service knowledge
• Conduct initial phone consultations and assist patients with pre- and post-care instructions
• Review and maintain patient charts, ensuring all forms, consents, and records are complete
• Assist providers during patient visits: rooming, charting, photography, and treatment support
• Perform follow-up calls or messages to maintain client satisfaction and retention
• Uphold HIPAA compliance and maintain confidentiality at all times

Marketing & Social Media Support

• Collaborate with the marketing team to coordinate promotions, patient campaigns, and events
• Assist with filming, photography, and content creation for social media (Instagram, YouTube, etc.)
• Engage with online followers by responding to comments and messages professionally
• Help brainstorm creative ideas for posts, Reels, and patient education content
• Track social media metrics and help identify growth opportunities
• Ensure all marketing materials are aligned with brand voice and clinic standards

Administrative & Office Support

• Maintain accurate and organized patient data in EMR and office systems
• Support team communication and coordinate between departments
• Assist with supply organization, room preparation, and office cleanliness
• Participate in staff meetings, training, and marketing events as needed

Skills & Qualifications

• Previous experience in a medical, aesthetic, or wellness office strongly preferred
• Excellent communication and customer service skills
• Strong multitasking, time management, and organizational abilities
• Comfort using social media platforms for business (Instagram, TikTok, YouTube, etc.)
• Proficiency in MS Office and patient management/EMR software
• Professional appearance and positive, proactive attitude
• Knowledge of IV therapy, peptides, or functional medicine is a plus

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person