Front Desk Coordinator

Front Desk Coordinator, Full Time

HIDEF Physical Therapy | Seattle, WA

• Greet patients and visitors in a prompt, courteous, and helpful manner
• Schedules new referrals received by fax or by telephone from patients, physician offices, or other sources
• Collects patient payments
• Maintains an orderly and organized front office workspace
• Input patient information into computer system; verify patient information, current referral if applicable, and provides appropriate paperwork to patient
• Obtains benefit information and referrals/authorizations if necessary
• Books, cancels and reschedules patient appointments
• Answers phones, transfers and/or directs calls during busy times
• Acts as liaison between patient and other staff
• When applicable, relays phone messages from patients to Therapists
• Keeps waiting room neat and presentable at all times
• Maintains excellent communication with Physical Therapists and patients regarding wait times or delays
• Maintain patient confidentiality
• Proficient with Microsoft Office and G Suite

Comprehensive Benefits Package:

-Health/Dental Insurance

-Retirement Plan with 3% matching after year one

-2 weeks paid time off

-6 paid holidays

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person