Front Desk Coordinator

Join Utah’s Premier Facial Aesthetics Team!
Position: Front Desk Coordinator – Heber Location

Are you a warm, polished professional who thrives in a fast-paced environment and takes pride in delivering world-class customer service? Join Utah Facial Plastics, the Intermountain West’s leading name in facial aesthetics, as a Front Desk Coordinator at our new beautiful Heber clinic!

In this vital front-facing role, you’ll be the first impression for patients visiting our practice—and a key part of the supportive, energetic team that helps them feel confident and cared for every step of the way.

Schedule:

Monday – Friday | 9:00 AM – 5:00 PM
One Saturday a Month 8:00 AM - 3:00 PM

What You’ll Be Doing:

• Welcome & Assist Patients: Greet every patient with professionalism and warmth, guide them through online forms, and ensure a smooth check-in/check-out experience
• Coordinate Appointments: Manage bookings for injectors, laser specialists, aestheticians, and surgical consults
• Patient Education: Inform patients about non-surgical and surgical aesthetic options both in person and by phone
• Process Payments: Collect payments, apply Alle and Aspire rewards, and ensure accurate daily reconciliation
• Skincare & Promotions: Stay current on promotions and skincare products, and assist patients with retail purchases
• Support the Surgical Journey: Partner with Patient Care Coordinators to ensure patients feel supported before and after surgery
• Administrative Tasks: Maintain emails, faxes, charts, and clinic updates while staying organized and efficient
• Team Coordination: Work closely with providers to optimize clinic flow and patient experience
• Financial Reporting: Assist with end-of-day financial reports and bank deposits as needed

What We’re Looking For:

• A warm, detail-oriented professional with excellent communication and organizational skills
• Strong phone etiquette and comfort with patient-facing roles
• Ability to multitask and prioritize in a dynamic, high-volume setting
• Familiarity with aesthetic treatments and skincare products (preferred)
• Bilingual (Spanish-speaking) highly preferred
• A passion for the aesthetics industry and a sincere desire to be part of something meaningful

Qualifications:

• 2+ years of experience in front desk operations, patient coordination, or administrative support within a medical or aesthetics setting
• 2+ years of sales experience strongly preferred
• Proficiency in Microsoft Office and familiarity with electronic medical record (EMR) systems (preferred)
• Comfortable managing multi-line phone systems and following professional office protocols
• Spanish-speaking skills are a plus, but not required

Perks & Benefits:

We believe in rewarding our team with a comprehensive benefits package that reflects our commitment to your growth and well-being:

• 3% 401(k) contribution (no match required)
• Profit sharing (2–4% annually based on clinic performance)
• Medical, dental, and vision insurance
• Short- and long-term disability coverage
• Discounted surgical procedures and free/discounted med spa treatments
• Access to top-tier skincare products at employee pricing
• Paid time off and holiday pay
• A supportive, uplifting culture with low turnover and high team spirit

We’re not just changing faces—we’re changing lives. Join a team where your skills and smile matter just as much.

Compensation: Pay depends on experience (DOE)

Ready to be the heartbeat of our Heber clinic? Apply now and join a group of compassionate professionals who are as passionate about people as they are about aesthetics.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Vision insurance

Application Question(s):

• Describe your ideal work environment in 3 words.
• How do you stay calm and focused during a busy or stressful clinic day?
• Tell us about a time you received constructive feedback. What was it, and how did you respond?
• What do you think makes a workplace positive and professional? How do you personally contribute to that kind of culture?
• What role do you usually play on a team (e.g., leader, helper, organizer, morale booster)?
• Why do you want to work in facial aesthetics and plastic surgery? What excites you most about this field?

Ability to Commute:

• Heber City, UT 84032 (Required)

Work Location: In person